Contact OHVA

If you have any questions be sure to look for an answer in our FAQs first. Most of the common questions parents and students have are already addressed there.

For questions regarding:

  • Course Materials
  • Online School
  • Hardware
  • Software
  • Class Connect Sessions

Contact K12 customer support available 24/7:


PHONE: 866.512.2273


For questions regarding:

  • Academic Assistance:  Contact your child's OHVA teacher.
  • Changing Courses:  Contact your child's grade level principal. 
  • Study Island Log In:  Will be established when school begins.  Refer to the handbook for login format.
  • Updating Address:  Complete the online form at

For additional questions about getting started, events or additional questions not listed above, use our Help Line or get help from our staff listed below.


Parent Help Line: 
1-877-648-2512 x4357 (HELP)

Susie Ebie, Family Support Coordinator


Ohio Virtual Academy
1690 Woodlands Dr. Suite 200
Maumee, OH 43537

1-877-648-2512 (toll-free)